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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.30

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (551)

Good company, terrible app

They are a great company, great pay back amount, but their app doesn't make sense when it comes to paying the amount needed each month. Either more money is taken by them at a much later date than it says, or less is taken, but it's extremely rarely the amount it states or the date. It just gets very confusing trying to sort out payments Reviewed on: 23rd June 2017

Fantastic

When I went through a tricky time and needed some help with making my monthly payments they were great and set me up on a payment plan so I could get it under control. Such a relief. Reviewed on: 22nd June 2017

Great company

Great first time credit card to build credit file, easy customer service Reviewed on: 22nd June 2017

Very approachable

They have been very helpful, polite and understanding. Reviewed on: 20th June 2017

Chance to build your credit

Managed to get a credit card with them and my credit score has improved so much since I've been with them. Reviewed on: 19th June 2017

Good first card or for poor credit history only

I got this card because of my poor credit history. I kept it for two years until my credit rating improved and then got rid of it. If you miss a payment the interest in HUGE. Reviewed on: 11th June 2017

OK to rebuild credit score

High interest rates so pay balance off each month. App doesn't work very well and you have to ring them for any Customer Service, but overall not too bad Reviewed on: 9th June 2017

Easy to apply and very helpful

With poor credit I thought getting a credit card would be hard, these guys made it simple from application to activation - very open and honest Reviewed on: 5th June 2017

Great Customer Service

Always willing to help. send regular updates on my balance, so that I never go over. always friendly and helpful when i've needed to speak to them over the phone. overall great company. Reviewed on: 4th June 2017

Great way to improve poor credit score

Access to the credit tracker is very useful and you can watch your score improve each month. Reviewed on: 1st June 2017

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