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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.49 (551 reviews)

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4.29

Based on 551 reviews, last reviewed 13th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

77%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (551)

Vanquis card

Customer service is very very good. Helpful and really make you feel they care when you call with an issue. Rates could be lower, specially for long term customers. Reviewed on: 31st May 2017

Simple and straight forward

Been a customer for a long time, very good service, fair, simple and easy Reviewed on: 30th May 2017

Great application process and excellent customer service

The online application was easy to use and it was a very smooth process. Customer service has always been great and no hassles. Great service Reviewed on: 30th May 2017

Good service

Good service and a handy option to have when in need of that financial backup Reviewed on: 30th May 2017

Easy transaction

Had a credit card with vanquish and it was easy to sign up for. They let you know about your balance and transactions and the online paperless is easy to use. Very simple but helpfulx Reviewed on: 26th May 2017

Not very good

Awful customer service. They charge money just for using the card. The landings take forever too! Reviewed on: 23rd May 2017

Great service

Great customer service, a pleasure to deal with Reviewed on: 15th May 2017

Great service provided.

Have had a credit card for a while now. Missed a payment due to a mix up in dates (my fault) and they were very understanding. No hassling me to pay straight away. Gave me some leeway and said I should always approach them if I'm having financial difficulty. Reviewed on: 9th May 2017

exccellent credit card company with great customer service

I like vanquis because they have great customer care and a wonderful mobile app. The website also gives detailed information on my transactions and if I am in need of any advice I know there is always a helping hand on the other end of the phone Reviewed on: 8th May 2017

Good for bad credit

This is a good product for bad credit or to improve your credit the initial limit is low but as time goes by this increases Reviewed on: 2nd May 2017

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