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Vanquis : Credit card reviews

4.24
Based on 554 reviews, last reviewed 22nd Feb 2026
100% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
7%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025
fizzleaf71's avatar
fizzleaf71

Latest lowest rating:

1

Avoid avoid avoid at all costs Had a refund from an outside company paid back onto my Vanquis credit card. Despite 5 ( yes FIVE) phone calls requesting this be paid into another ban... Read more Reviewed on: 22nd February 2026
Andrew J's avatar
Andrew J

About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (554)

Great service provided.

4
Have had a credit card for a while now. Missed a payment due to a mix up in dates (my fault) and they were very understanding. No hassling me to pay straight away. Gave me some leeway and said I should always approach them if I'm having financial difficulty. Reviewed on: 9th May 2017

exccellent credit card company with great customer service

5
I like vanquis because they have great customer care and a wonderful mobile app. The website also gives detailed information on my transactions and if I am in need of any advice I know there is always a helping hand on the other end of the phone Reviewed on: 8th May 2017

Good for bad credit

5
This is a good product for bad credit or to improve your credit the initial limit is low but as time goes by this increases Reviewed on: 2nd May 2017

Over priced credit -,Poor App

1
Took to try and rebuild Credit Score. IOS App doesn't work. Website infuriatingly refreshes when you are trying to login. Kept trying to take full balance from direct debit, and only communication is by phone. Reviewed on: 2nd May 2017

Brilliant

5
They are so easy to deal with - quick acceptance, the card is easy to manage and when I did have an issue they understood and helped me solve it there and then. Reviewed on: 1st May 2017

Okay as a last resort

2
The company lend to people with a less than average credit rating, I would only (and have ) use them if I couldn't find a better interest rate. They are fine as long as you keep up your payments but I did find them aggressive in some of their dealings. Reviewed on: 30th April 2017

Vanquis

5
I couldn't get a card but then vanquis came along and gave me a chance been with them for 2 years now Reviewed on: 7th April 2017

good credit builder

5
geat card to get your credit rating back up good online serivces and phoneeline if neeeded Reviewed on: 4th April 2017

Very high interest rates

1
I picked this card a while back (I no longer have it) to help rebuild my credit. As a student the urge to use it to spend was very high. As I kept up with my payments they increased my limit and I used it. They don't allow you to make extra payments it's minimum or all of the balance needless to say I had to Take a loan to pay it off, as over three years I'd literally paid enough in to pay the Balance off however it all went on interest and the balance never came down. Be very cautious Reviewed on: 15th January 2017

Great customer service

4
You speak to or can request to, the same person when phoning. Reviewed on: 12th January 2017

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