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Vernon Building Society: Mortgages reviews

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4.89
Based on 551 reviews, last reviewed 3rd Feb 2026
174% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very smooth process, thank you. Very smooth process, thank you. Everything progressed smoothly Reviewed on: 2nd February 2026
Susan F's avatar
Susan F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (551)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

5
We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023
Halcyon Griffith's avatar
Halcyon Griffith

Friendly staff. Excellent service.

5
Friendly staff. good product knowledge and deal with queries promptly. Reviewed on: 27th January 2025
Lorraine 's avatar
Lorraine

In branch service review

5
I have been a customer since 1993 with mortgages and have had great service and help with excellent deals. Thank you. Reviewed on: 25th November 2024

In branch service review

5
Communication, showed care and understanding, spoke in non-technical jargon/terms. Reviewed on: 25th November 2024

In branch service review

5
Always a pleasure dealing with the Vernon. Staff always helpful and personable. No improvements I can think of. Thank you. Reviewed on: 24th October 2024
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Verified Member

In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024
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Verified Member

In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
Excellent telephone customer service regarding our re-mortgage from Neil. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
The whole team are friendly, caring, professional and explain everything so helpfully. Special thanks to Clare, she was brilliant helping to deal with the elderly. Reviewed on: 21st August 2024
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