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Vernon Building Society: Mortgages reviews

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4.90
Based on 547 reviews, last reviewed 18th Jan 2026
212% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Making My Dream Home Possible! I’ve been with Vernon for over five years now, across two homes, and I honestly couldn’t recommend them highly enough. During this time, they’ve suppo... Read more Reviewed on: 18th January 2026
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Mai G

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (547)

Review of the Vernon Building Society, Mortgages:

Professional

5
Matched our expectations perfectly, resulting in total satisfaction with the Vernon and staff. Reviewed on: 28th July 2018
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Mr & Mrs Farrell

In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024
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Verified Member

In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
Excellent telephone customer service regarding our re-mortgage from Neil. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
The whole team are friendly, caring, professional and explain everything so helpfully. Special thanks to Clare, she was brilliant helping to deal with the elderly. Reviewed on: 21st August 2024
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Verified Member

In branch service review

4
Friendly and informative. I like everyone but would like lower interest rates. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
Becky was very helpful from start to finish. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
The best thing is that when ringing Vernon, a real person responds, not a bot, and puts you in touch with the right person very quickly. Personal service is fundamentally good. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
Taking on a mortgage late in life is not easy. Thank you for taking care and explaining things when I have needed advice. Reviewed on: 25th July 2024
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