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Vernon Building Society: Mortgages reviews

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4.87
Based on 563 reviews, last reviewed 12th Feb 2026
148% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

The complete process was done through my broker, but... The complete process was done through my broker, but everything ran smoothly Reviewed on: 12th February 2026
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Angela A

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (563)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

5
We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023
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Halcyon Griffith

In branch service review

5
Excellent telephone customer service regarding our re-mortgage from Neil. Reviewed on: 25th September 2024
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Verified Member

In branch service review

5
The whole team are friendly, caring, professional and explain everything so helpfully. Special thanks to Clare, she was brilliant helping to deal with the elderly. Reviewed on: 21st August 2024
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Verified Member

In branch service review

4
Friendly and informative. I like everyone but would like lower interest rates. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
Becky was very helpful from start to finish. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
The best thing is that when ringing Vernon, a real person responds, not a bot, and puts you in touch with the right person very quickly. Personal service is fundamentally good. Reviewed on: 25th July 2024
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Verified Member

In branch service review

5
Taking on a mortgage late in life is not easy. Thank you for taking care and explaining things when I have needed advice. Reviewed on: 25th July 2024
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Verified Member

Reliable

5
I love the direct service. All the staff are friendly, reliable and efficient. Reviewed on: 25th July 2024
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Verified Member

Honest

5
Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024
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Verified Member

spoke with Maureen Derbyshire various times,she was...

5
spoke with Maureen Derbyshire various times,she was so helpful,and competent, a perfect member of staff Reviewed on: 4th July 2024
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jenny B

Friendly

5
Lower your rates for long-term business. Reviewed on: 24th June 2024
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Verified Member

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