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Vernon Building Society: Mortgages reviews

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4.90
Based on 549 reviews, last reviewed 19th Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Absolutely outstanding Absolutely outstanding from start to finish. The Vernon Building Society operates at a different altitude to the rest of the market. From first conta... Read more Reviewed on: 19th January 2026
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Colin A

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (549)

Review of the Vernon Building Society, Mortgages:

Don't always believe

3
Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020
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Ela

Personal

5
Good products, friendly people and a trustworthy business. Reviewed on: 18th December 2023
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Friendly

5
Primarily, being able to speak on the phone to helpful staff at Stockport is amazing. No complaints. Reviewed on: 22nd November 2023
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Personable

5
The give you the personal touch. Reviewed on: 22nd November 2023
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Trustworthy

5
Large enough to compete in the market but small enough to office a personal service. Reviewed on: 22nd November 2023
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Wonderful

5
Vernon embodied the old style mortgage facility and rightfully can call itself a friendly society. Reviewed on: 22nd November 2023
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Very good service and products.

5
I've been a customer with Vernon coming up to ten years. You can't beat the service, top notch, A+. The customer service that Vernon offers is very unique for the times we live in. Excellent customer service. Very good products on offer. Highly recommended. Reviewed on: 6th November 2023
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Roger Talktalk

Steady

4
Lower interest rates! Now that the Bank of England has realised they have gone too far with their increases. This is a great opportunity for the Vernon Building Society to lead the way. Reviewed on: 25th October 2023
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Supportive

4
Flexible, supportive, professional; excellent customer service by well-informed, polite staff; over many years, despite the cut-throat business world, the Vernon still remains constantly helpful and sympathetic to customers' needs. Reviewed on: 25th October 2023
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Friendly

5
They are always at the end of the phone, always helpful, and always helpful and efficient. Reviewed on: 25th October 2023
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Proactive

5
I value the Society's always professional means of communication (by email and letter). I believe the Society is genuinely helpful and proactive. Reviewed on: 25th September 2023
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