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Vernon Building Society: Mortgages reviews

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4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
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Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Great service

5
Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023
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Chris Archer

Caring

5
I like the fact that I deal directly with real people not online. Reviewed on: 31st July 2022
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Amazing service by Lucy

5
Lucy has been great, always kept me informed of how the process was going, even logged on to update me on her day off. She is a credit to your company, and I would like to tank her for her help Reviewed on: 7th July 2022
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Michael Farray

Helpful

4
Mortgage renewal letter was very confusing Reviewed on: 30th June 2022
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Family

5
Fantastic personal service much appreciated, excellent communication and thought for the customer. Reviewed on: 30th June 2022
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Verified Member

Helpful

5
Nothing, everything they do is excellent. Thank you. Reviewed on: 25th April 2022
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Personal Service

5
Cheaper mortgage products would be good. Reviewed on: 25th April 2022
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Outstanding

5
Love the fact the Vernon is local and supports the local community. Staff could not have been more helpful and friendly. Reviewed on: 25th April 2022
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Lives up to their values

5
At the Vernon they truly believe in reviewing all mortgage applications on a case by case basis and take all of the applicants circumstances into consideration to give a truly personal and individual service. Reviewed on: 4th April 2022
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Leanne Milne

Knowledge, understanding & service.

5
The Vernon are always willing to consider a plausible mortgage enquiry for my clients. They will look to accept cases that we would ordinarily struggle to place with most other lenders. Using common sense underwriting, they are very easy to work with. Reviewed on: 15th March 2022
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Guy Stuttard

Vernon Building Society Branch Review

5
From my first meeting with your mortgage advisor till today been well satified with your company Reviewed on: 26th February 2022
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