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Vernon Building Society: Mortgages reviews

4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
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Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025

Fantastic

5
Change to a repayment mortgage from a buy to let Reviewed on: 27th November 2021

Attentive

5
Non standard new build project. Vernon have been outstanding in support, understanding, knowledge & customer service, supporting us brilliantly throughout a very challenging project Reviewed on: 25th November 2021

Excellent

5
Use internet rather than paper for feedback Reviewed on: 22nd November 2021

Excellent

5
This mortgage has been a huge help for my daughter and her 3 children as the young today really struggle Reviewed on: 21st November 2021

Excellent

5
I think the building society is offering already a good service to public. Reviewed on: 6th November 2021

Excellent

5
I like the MUTUALITY. I like that I can speak immediately to a person with knowledge pay enquiry. Don't change, everything is great. Reviewed on: 1st November 2021

Excellent

5
Friendly & helpful service - many thanks Reviewed on: 8th October 2021

Worthwhile

5
At a borrower I think you have got it right Reviewed on: 10th September 2021

Dependable

4
Current accounts. Varied mortgage accounts like you had pre-2016 Reviewed on: 9th September 2021

Professional

5
I like the prompt acton, friendly service, knowledgeable staff + accessibility to staff Reviewed on: 17th August 2021

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