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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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2%
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0%
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Great service

5
Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023
Chris Archer's avatar
Chris Archer

Fantastic

5
Change to a repayment mortgage from a buy to let Reviewed on: 27th November 2021
Hugh EP's avatar
Hugh EP

Attentive

5
Non standard new build project. Vernon have been outstanding in support, understanding, knowledge & customer service, supporting us brilliantly throughout a very challenging project Reviewed on: 25th November 2021
Ben M's avatar
Ben M

Excellent

5
Use internet rather than paper for feedback Reviewed on: 22nd November 2021
David W's avatar
David W

Excellent

5
This mortgage has been a huge help for my daughter and her 3 children as the young today really struggle Reviewed on: 21st November 2021
Robert & Deborah C's avatar
Robert & Deborah C

Excellent

5
I think the building society is offering already a good service to public. Reviewed on: 6th November 2021
Ghulamrasoo A's avatar
Ghulamrasoo A

Excellent

5
I like the MUTUALITY. I like that I can speak immediately to a person with knowledge pay enquiry. Don't change, everything is great. Reviewed on: 1st November 2021
Peter B's avatar
Peter B

Excellent

5
Friendly & helpful service - many thanks Reviewed on: 8th October 2021
J Simmonds's avatar
J Simmonds

Worthwhile

5
At a borrower I think you have got it right Reviewed on: 10th September 2021
Antony 's avatar
Antony

Dependable

4
Current accounts. Varied mortgage accounts like you had pre-2016 Reviewed on: 9th September 2021
Ian 's avatar
Ian

Professional

5
I like the prompt acton, friendly service, knowledgeable staff + accessibility to staff Reviewed on: 17th August 2021
Susan's avatar
Susan

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