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Vernon Building Society: Mortgages reviews

4.88
Based on 516 reviews, last reviewed 22nd Dec 2025
35% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review We feel that our test interests were catered for us in a timely and helpful way. Reviewed on: 22nd December 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (516)

Review of the Vernon Building Society, Mortgages:

Fantastic service

5
professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018

Very easy and smooth transaction

5
Very easy and smooth transaction Reviewed on: 2nd October 2025

Spoke to Suzan Roan a few times really helpful lady.

5
Spoke to Suzan Roan a few times really helpful lady. Nothing to much trouble for her Reviewed on: 2nd October 2025

In branch service review

5
Like the availability of mortgages for retired people like myself. Also received personal cost service by one individual who answered the phone and email. Reviewed on: 24th September 2025

Kept informed and updated regularly.

5
Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025

Easy to communicate with.

5
Easy to communicate with. Clear and prompt response. Reviewed on: 6th September 2025

Professional Mortgage experience

5
Had a very professional experience with Megan your Mortgage advisor. Nothing was too much trouble and she is now also considered a friend Reviewed on: 5th September 2025

Extremely efficient, informative and helpful.

4
Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025

In branch service review

5
Clear, unambiguous advice. Professional, helpful advisors, trustworthy. Reviewed on: 21st August 2025

In branch service review

5
Always someone helpful and friendly to talk to. Queries/questions answered quickly and efficiently. Kept up to date at all times. Overall Amazing service. Reviewed on: 21st August 2025

In branch service review

5
Excellent service. Very efficient staff at branch. Very helpful pleasant staff. Easy to understand information by email and post. Reviewed on: 21st August 2025

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