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Vernon Building Society: Mortgages reviews

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4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025
Karen o's avatar
Karen o

Brilliant

5
At this point am happy with customer service, some award fingers crossed, in a good way though Reviewed on: 31st May 2019
Kehimde's avatar
Kehimde
Reply from Vernon Building Society We are so glad to hear that you're happy with our customer service Kehimde! Response date: 12th June 2019
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Vernon Building Society

Easy and Fast service

5
I strongly recommended Vermont as a mortgage lender! Reviewed on: 8th May 2019
Aleksandar Petrov Byalkov's avatar
Aleksandar Petrov Byalkov

Approachable

5
Feel that the staff are looking after me and my interests, always available and firendly. Have always beenimpresseed by the range of flexible products Reviewed on: 7th May 2019
William's avatar
William

Reliable

5
A cheaper mortgage rate! A commercial offset mortgage Reviewed on: 3rd May 2019
Keith's avatar
Keith

Reliable

5
Great service, quality products and loyalty shown to customers Reviewed on: 2nd May 2019
Mr & Mrs Robinson's avatar
Mr & Mrs Robinson

Helpful

5
Good to talk to knowledgeable people who have the time to get things right. Reviewed on: 12th April 2019
Trevor's avatar
Trevor

Brilliant

5
Customer service is brilliant and so is the fact you treat everyone independently Reviewed on: 8th April 2019
Diane's avatar
Diane

Helpful

5
Easy to contact. Staff are knowledgeable and explain in simple terms. Reviewed on: 7th April 2019
Tracey's avatar
Tracey

Helpful

5
You always keep us informed as to what is going on. Reviewed on: 6th April 2019
Patricia's avatar
Patricia

Re-mortgage

4
Very happy with the service, but frustrated by the number of hoops we had to jump through to complete the application - Not sure if this is just down to a nervous market place following the collapse in 2009 or new legislation!? Reviewed on: 1st April 2019
Barry Lavin's avatar
Barry Lavin

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