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Vernon Building Society: Mortgages reviews

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4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

5
We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023
Halcyon Griffith's avatar
Halcyon Griffith

Brilliant

5
At this point am happy with customer service, some award fingers crossed, in a good way though Reviewed on: 31st May 2019
Kehimde's avatar
Kehimde
Reply from Vernon Building Society We are so glad to hear that you're happy with our customer service Kehimde! Response date: 12th June 2019
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Vernon Building Society

Easy and Fast service

5
I strongly recommended Vermont as a mortgage lender! Reviewed on: 8th May 2019
Aleksandar Petrov Byalkov's avatar
Aleksandar Petrov Byalkov

Approachable

5
Feel that the staff are looking after me and my interests, always available and firendly. Have always beenimpresseed by the range of flexible products Reviewed on: 7th May 2019
William's avatar
William

Reliable

5
A cheaper mortgage rate! A commercial offset mortgage Reviewed on: 3rd May 2019
Keith's avatar
Keith

Reliable

5
Great service, quality products and loyalty shown to customers Reviewed on: 2nd May 2019
Mr & Mrs Robinson's avatar
Mr & Mrs Robinson

Helpful

5
Good to talk to knowledgeable people who have the time to get things right. Reviewed on: 12th April 2019
Trevor's avatar
Trevor

Brilliant

5
Customer service is brilliant and so is the fact you treat everyone independently Reviewed on: 8th April 2019
Diane's avatar
Diane

Helpful

5
Easy to contact. Staff are knowledgeable and explain in simple terms. Reviewed on: 7th April 2019
Tracey's avatar
Tracey

Helpful

5
You always keep us informed as to what is going on. Reviewed on: 6th April 2019
Patricia's avatar
Patricia

Re-mortgage

4
Very happy with the service, but frustrated by the number of hoops we had to jump through to complete the application - Not sure if this is just down to a nervous market place following the collapse in 2009 or new legislation!? Reviewed on: 1st April 2019
Barry Lavin's avatar
Barry Lavin

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