Smart Money People Logo
Go to business site
Share this page
Link copied

Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
Verified Member's avatar
Verified Member
Visit provider site Read all reviews See your review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Don't always believe

3
Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020
Ela's avatar
Ela

Forward thinking

5
Maybe rate discounts for multiple account holders Reviewed on: 1st October 2018
Brown's avatar
Brown

Fantastic service

5
professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018
Thomson's avatar
Thomson

Excellent

5
Lesley was excellent when supporting me with the extension of the mortgage Reviewed on: 10th September 2018
Christine's avatar
Christine

Customer Service

5
I find the Staff at The Vernon Building Society in Stockport Very Helpful , Polite and Approchable. I have already Recommended Members of My Family to The VBS..... My Overall Experience is Very Good !!!! Many Thanks . Gary Mitchell ... Reviewed on: 10th September 2018
Gary Mitchell's avatar
Gary Mitchell

Amazing

5
Nothing, your staff are kind helpful and knowledgable Reviewed on: 6th September 2018
Linda's avatar
Linda

Excellent

5
I like honesty and courtesy and efficiency, I find it very hard to improve on this meeting. Reviewed on: 4th September 2018
Albert's avatar
Albert

Highly professional.

4
A very efficient and professional service. Good to be able to telephone the staff and receive prompt advice during the mortgage process. Reviewed on: 3rd September 2018
SteveP's avatar
SteveP

Loyalty

5
Would have liked to have been offered this deal in my first letter about remortgage Reviewed on: 3rd September 2018
Alexa's avatar
Alexa

Approachable

4
Perhaps have more selections of current accounts. Reviewed on: 2nd September 2018
Ian's avatar
Ian

Efficient

4
Friendlier interaction especially at start Reviewed on: 17th August 2018
Frances B.'s avatar
Frances B.

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Vernon Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill