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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (572 reviews)

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4.87

Based on 572 reviews, last reviewed 3rd Mar 2026

111% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

Don't always believe

Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020

Very good

lots of information given. great service Reviewed on: 25th May 2018

Very informative and friendly

Phoned up for information on mortgages and wanted to know the processes. Reviewed on: 22nd May 2018

Profesional and friendly

Information on the family assist mortgages provided in a friendly manner Reviewed on: 21st May 2018

Fantastic

Really helpful and lots of advice provided. Gave me different options. Reviewed on: 17th May 2018

A joy to speak to a friendly advisor

excellent service. The adviser provided a great deal of information Reviewed on: 17th May 2018

Yippee! Got a mortgage from vernon!!!!

My financial situation is quite unique, so my mortgage adviser wanted to approach a small lender who would pay more attention to me. Unlike the larger banks who just tick boxes, Vernon took time to look at my application in detail. Thank you Vernon Builing Society for treating me as an individual. You are fabulous!! Reviewed on: 7th April 2018

Re-mortgage aplication

Super product - ideal for our purposes.Straight forward procedure and excellent customer service. Legal side taken care of very efficiently. Reviewed on: 1st February 2018

Excellent service start to finish

Excellent From the first enquiry to completion. Friendly helpful staff. Everything explained clearly. Fully recommend to everyone. Reviewed on: 27th December 2017

Excellent service and excellent advice

My urgent need was to find an interest-only lifetime mortgage in the face of a refusal by Virgin Money to agree an extension to the terms of my existing loans Reviewed on: 14th December 2017

Fantastic service

We had very friendly and helpful service from Becky Kershaw when she dealt with our mortgage. Very professional! Reviewed on: 4th December 2017

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