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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (468 reviews)

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4.88

Based on 468 reviews, last reviewed 24th Apr 2025

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review Have always found quick and easy to get though. I have been communicating with Louise but mostly Maureen. Very helpful and personable. Reviewed on: 24th April 2025

Verified source

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Vernon Building Society Mortgages reviews (468)

Review of the Vernon Building Society, Mortgages:

Don't always believe

Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020

Fantastic

The communication from Vernon Building Society is fantastic. Reviewed on: 19th February 2024

Brilliant

Very helpful staff, especially the manager at Bramhall. Reviewed on: 19th February 2024

Excellent Underwriting from Leanne.

Excellent Underwriting from Leanne. She went above and beyond. Also excellent support from the BDM Jack..........they are both a credit to Vernon BS. Reviewed on: 31st January 2024

Very helpful staff both over the phone and in branch.

Very helpful staff both over the phone and in branch. I had a minor problem with a repayment not being able to visit a branch and they sorted it immediately. Reviewed on: 24th January 2024

Excellent small building society.

Always able to get through to speak to someone, which is very rare these days. Always friendly, helpful staff that know what they are talking about, again very rare to find. If they say they will call you back, they always do. Although they are not a big company they could certainly teach the big banks & other financial companies a thing or two. Reviewed on: 24th January 2024

Business-like

Good customer care backed up by experience. Nothing we would alter. Reviewed on: 1st January 2024

Superb

The mortgage redmeption team helped me massively, thank you! I can't think of anything to complain about. Reviewed on: 1st January 2024

Friendly

Would like access to savings products too as we are in Northants. Reviewed on: 18th December 2023

Professional

The customer service and value for money always meets my needs. Reviewed on: 18th December 2023

Personal

Good products, friendly people and a trustworthy business. Reviewed on: 18th December 2023

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