Smart Money People Logo
Go to business site
Share this page
Link copied

Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 563 reviews, last reviewed 12th Feb 2026
148% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The complete process was done through my broker, but... The complete process was done through my broker, but everything ran smoothly Reviewed on: 12th February 2026
Angela A's avatar
Angela A

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
Verified Member's avatar
Verified Member
Visit provider site Read all reviews See your review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (563)

Review of the Vernon Building Society, Mortgages:

Static (in difficult times)

3
We have lodged our complaint with you expressing our strong dissappointment that you have not reduced monthly payments since the BOE base rate went to .25%. Loyal customers deserve better treatment. Reviewed on: 18th September 2020
Kallaway's avatar
Kallaway

It has been very good they have helped us out of bad...

5
It has been very good they have helped us out of bad situation Reviewed on: 1st December 2025
Brianwhitehouse 's avatar
Brianwhitehouse

In branch service review

5
Did the deal through a broker - never had any dealings with you. Reviewed on: 25th November 2025

In branch service review

5
Very clear and concise information friendly telephone enquiries reservice service. Reviewed on: 25th November 2025

Had my mortgage with Vernon after doing first time b...

5
Had my mortgage with Vernon after doing first time buyer ISA with them and also got regular saving account with them. Always great service whenever I deal with them or have any queries. Reviewed on: 18th November 2025
Peter Hughes's avatar
Peter Hughes

Great for self build mortgages

5
Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building construction techniques. The process was quick and easy and response times were excellent. Reviewed on: 10th November 2025
Rupert T's avatar
Rupert T

Excellent service

5
Easy for us as we went through a financial intermediary. Good communication during the whole process. We had to change properties part way through but this was not a problem for them. Reviewed on: 10th November 2025
Brian P's avatar
Brian P

Easy experience, good communication overall really good

5
Easy experience, good communication overall really good Reviewed on: 10th November 2025
Susan j's avatar
Susan j

Excellent service

5
Very friendly and professional service from start to finish. Megan Paldino, Hannah Renshaw and the rest of the team have been great. Reviewed on: 6th November 2025
Harish Shah's avatar
Harish Shah

Remortgage

5
Our remortgage was dealt with quickly and simply with very little input from us after the application was received. We completed earlier than we thought was possible. Reviewed on: 5th November 2025
Judith L's avatar
Judith L

Easy application process

5
Easy application as we went through the Mortgage Advice Bureau. Goog communication. Easy to change properties part way through application process Reviewed on: 3rd November 2025
Brian P's avatar
Brian P

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Vernon Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill