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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.90
Based on 550 reviews, last reviewed 2nd Feb 2026
194% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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Latest highest rating:

5

Very smooth process, thank you. Very smooth process, thank you. Everything progressed smoothly Reviewed on: 2nd February 2026
Susan F's avatar
Susan F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (550)

Review of the Vernon Building Society, Mortgages:

trying to find a mortgage when you are getting old

5
trying to find a mortgage when you are getting old is disturbingly complex and often leads nowhere. But Vernon accepted immediately and, realising my pension is £10.000 a month and continues even after my death, Vernon accepted very quickly. I was up and running in a very short time. Since then I have been amazed and satisfied with Vernon's non-bureaucratic and thus speedy management of my case. Reviewed on: 25th March 2024
DAVID SPENCE's avatar
DAVID SPENCE

Extremely efficient, informative and helpful.

4
Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025
Susan F's avatar
Susan F

In branch service review

5
Clear, unambiguous advice. Professional, helpful advisors, trustworthy. Reviewed on: 21st August 2025

In branch service review

5
Always someone helpful and friendly to talk to. Queries/questions answered quickly and efficiently. Kept up to date at all times. Overall Amazing service. Reviewed on: 21st August 2025

In branch service review

5
Excellent service. Very efficient staff at branch. Very helpful pleasant staff. Easy to understand information by email and post. Reviewed on: 21st August 2025

In branch service review

5
Wide variety of options made available - each closely laid out and full numerative details. Reviewed on: 21st August 2025

Professionalism Plus Personality

5
Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who helped us with our recent 'additional borrowing requirements'. She was polite, charming, supremely professional and knowledgeable, functioned at ultra-fast speed, and was spontaneously enthusiastic and infectiously full of life. Reviewed on: 5th August 2025

Mortgages

5
I had approached the Vernon directly regarding an retirement Interest only mortgage, after a conversation with Megan Pladino, this was not the product for us and we agreed on an alternative product which suited our needs better, the whole process so far has been very easy and clear. Reviewed on: 30th July 2025
Julie Russell's avatar
Julie Russell

Very helpful in understanding our circumstances

5
Very helpful in understanding our circumstances and offering a solution that works for all. Reviewed on: 15th July 2025
Graham's avatar
Graham

In branch service review

5
Very efficient and friendly Society. Helpful with advice and assurance. Reviewed on: 26th June 2025

Mortgage adviser was friendly and helpful and I coul...

5
Mortgage adviser was friendly and helpful and I could easily speak to them when I needed to. Reviewed on: 12th June 2025
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