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Vernon Building Society: Mortgages reviews

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4.88
Based on 516 reviews, last reviewed 22nd Dec 2025
67% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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Latest highest rating:

5

In branch service review We feel that our test interests were catered for us in a timely and helpful way. Reviewed on: 22nd December 2025
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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (516)

Review of the Vernon Building Society, Mortgages:

Professional

5
Matched our expectations perfectly, resulting in total satisfaction with the Vernon and staff. Reviewed on: 28th July 2018
Mr & Mrs Farrell's avatar
Mr & Mrs Farrell

Honest

5
Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024
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spoke with Maureen Derbyshire various times,she was...

5
spoke with Maureen Derbyshire various times,she was so helpful,and competent, a perfect member of staff Reviewed on: 4th July 2024
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jenny B

Friendly

5
Lower your rates for long-term business. Reviewed on: 24th June 2024
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Verified Member

Amazing

5
Service has been incredible and taken the stress out of it. We are self-build so not having to use Build Store/Loan would be the only thing that could be better. They were awful, Vernon was dreamy. Reviewed on: 24th June 2024
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Verified Member

Excellent

5
Branch needs to be open more often. Reviewed on: 24th June 2024
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Verified Member

Jack was excellent & the Vernon had the best rate.

5
Jack was excellent, helpful, supportive, patient with my elderly relative. Easy to get hold of, always ringing back quickly. I would not hesitate to recommend Jack and the Vernon. They had the Best RIO mortgage rate on the market as well! Reviewed on: 12th June 2024
Paul from Sheffield's avatar
Paul from Sheffield

Professional

5
We have been dealt with in an efficient and friendly manner. Reviewed on: 22nd May 2024
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Verified Member

First class service .

5
I dealt with Vernons re a mortgage over a 2 month period . Suzan managed my case and she was outstanding . Professional , courteous and very informed and responsive . Suzan was a complete credit to the company and industry . Reviewed on: 16th May 2024
Andy H's avatar
Andy H

Helpful

5
Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024
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Verified Member

Superb

5
You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024
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