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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (516 reviews)

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4.88

Based on 516 reviews, last reviewed 22nd Dec 2025

35% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review We feel that our test interests were catered for us in a timely and helpful way. Reviewed on: 22nd December 2025

Verified source

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (516)

Review of the Vernon Building Society, Mortgages:

Excellent service from start to finish

Extremely professional and caring. From the off we were put at ease by Caroline who had a genuine empathy with what we were looking to achieve. We received an offer within a few weeks and the matter completed shortly after. A very stress free exercise and would highly recommend the Vernon Reviewed on: 4th June 2018

Human touch

vernon listen to your needs, if things don't go to plan they work with you to get the best outcome. Not the cheapest but there is value is speaking to a person. Reviewed on: 22nd April 2024

Excellent

Lower rates needed but more to do with the economy. Reviewed on: 22nd April 2024

Exceptional customer offerings

Very friendly team that are super helpful and responsive. Choices explained in detail and tailored to suit needs of the customer (me). Efficient and easy to follow process start to finish. Reviewed on: 28th March 2024

why i like

easy to contact, always have an answer Reviewed on: 26th March 2024

Excellent customer experience

Real and knowledgeable people at the end of the telephone line ready to help with non standard queries. Reviewed on: 26th March 2024

Great experience - Buy For Uni

I used the Vernon’s buy for Uni scheme, and it was the biggest decision of my life. I’m so glad that societies like the Vernon offer mortgages to young people, without needing even a deposit Reviewed on: 26th March 2024

Great service

I first heard about the building society in October 2022 when they offered a great mortgage product. The service was brilliant from beginning to end! I was kept in the loop at all times and received a nice moving home gift box, full of treats and practical items. Reviewed on: 25th March 2024

Knowledgeable and approachable with an excellent gra...

Knowledgeable and approachable with an excellent grasp of customer requirements. Easy to talk to and first rate desire to help. Reviewed on: 25th March 2024

Friendly people, great service

Super friendly people you can actually talk to, great speed of response, great service and competitive mortgage rates Reviewed on: 25th March 2024

Quick decisions which are so important

Quick decisions which are so important & very friendly staff that can’t go far enough to help. Reviewed on: 25th March 2024

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