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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.16 (266 reviews)

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3.97

Based on 266 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

16%

13%

Latest highest rating:

5

Excellent Service Excellent help and advice in the branch , efficient & courteous service Reviewed on: 22nd January 2026

Latest lowest rating:

1

You cannot even get the reviews right . You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Cash ISA reviews (266)

Review of the Virgin Money, Cash ISA:

Very Happy

My Virgin Money ISA matured in March and I was offered a swift renewal online. After careful consideration I renewed for another 1 year fixed term with Virgin Money. The renewal was swift and smooth, with clear communications and no issues encountered. The interest rate offered, although had decreased on the previous 12 months, was still very competitive in a downward trending market. Overall I am very happy with my experience as a customer of Virgin Money and would not hesitate to reccomend their range of online ISA products for those looking for a good rate of return and ease of use with minimum fuss. Reviewed on: 1st September 2016

Not bad

Not bad, not great. I'd recommend. Reviewed on: 15th April 2019

Virgin Money... Vague, complicated, uninformative, unhelpful, and that's just our on-line customer services.

Constant terms and conditions changes no one can understand or could ever keep up with. Answers that never actually answer the question you asked. Constant web-page maintenance, without any warnings, or any alternative telephone service, or any other way to get to your account if you need to access your money during these endless maintenance updates. Complaints are met with endless stock email responses from names less people, usually referring to topics you did not complain about because customer services didn't bother to read your complaint all the way through and made assumptions on what they thought you might be complaining about. Yes Virgin Money interest rates are good compared to many others, but they expect you to do all the work, because they are damn well not going to help you if they don't have too. Reviewed on: 20th March 2019

Reply from Virgin Money Hi there, thanks for getting in touch. If there's something you'd like us to take a look into for you just email your details to [email protected]. Thanks, Jane Response date: 22nd March 2019

Good rate

Always offer high rate than other banks Reviewed on: 9th February 2019

O all ready do

Easy to open isa,easy to withdraw funds when needed. Reviewed on: 13th January 2019

Online savings

I have a number of ISA accounts with Virgin money. I find the interest rates are competitive. Best of all the procedure to open accounts on line is simple and hassle free. I find the website very easy to use and information easy to find. Reviewed on: 13th January 2019

Best rates, knowledgeable staff

Virginia Money gives consistently good rates compared to other banking services. Their staff are well trained, knowledgeable and easy to talk to..I always ring them first for any banking deals Reviewed on: 21st December 2018

Modern Bank

Good interest rates Simple easy to use website Excellent service in stor Reviewed on: 20th December 2018

Fantastic Cash ISA

So easy to use and excellent rates Reviewed on: 18th December 2018

Excellent!

Best in the markeplace no one else compares. Reviewed on: 18th December 2018

Very good interest rates

Easy to set up and best interest rates on the market. Reviewed on: 17th December 2018

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