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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.16 (266 reviews)

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3.97

Based on 266 reviews, last reviewed 22nd Jan 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

63%

16%

13%

Latest highest rating:

5

Excellent Service Excellent help and advice in the branch , efficient & courteous service Reviewed on: 22nd January 2026

Latest lowest rating:

1

You cannot even get the reviews right . You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Cash ISA reviews (266)

Review of the Virgin Money, Cash ISA:

Fine

Getting though to helpful and friendly staff on the phone is fairly easy when i need too. I only wish the rates were slightly better Reviewed on: 30th June 2017

Reply from Virgin Money Hi Sarah, good to hear from you! Thank you for your feedback, just get in touch if there's anything we can help with. Thanks, Jane Response date: 1st July 2017

2 Year Fixed ISA

Easy, secure and fantastic rates Reviewed on: 3rd April 2023

Phone answering problems

Waited on the phone then asked them to phone me back then when they did they cut me off straight away Reviewed on: 3rd April 2023

Great ISA provider

Simple to open and easy to access Reviewed on: 3rd April 2023

Great Transfer Service

A lot of the ISA transfers are automated online, saving a lot of time and form filling. Reviewed on: 28th March 2023

Easy to open

Very easy to apply and open the ISA with related current account. Paying competitive interest Reviewed on: 27th March 2023

Awful, proof ids wont sort, no customer services

Id proofs wont sort, customer services wont answer phone, just ended up clising app fir isa and going elsrwhere, sirted in 5 mins Reviewed on: 21st March 2023

good range of rates according to your needs

They have an easy access ISA at a good rate and a fixed rate ISA at even better. Existing customers can get a bonus rate, and can transfer in to the fixed rate with ease. Although fixed term, one can make withdrawals if one needs access to ones money, only paying 60 days' interest penalty. This gives you the benefit of higher fixed term rates, but the flexibility to access your money if you need to. Reviewed on: 17th March 2023

good Cash ISA rate

App is OK and ISA rates are good Reviewed on: 16th March 2023

Decent Easy-Access Cash ISA only for members

One of the market-leading Cash ISAs offering interest of 3% up to £20,000 per annum. Reviewed on: 16th March 2023

Great rate

Fabulous interest rate and so easy to set up online Reviewed on: 16th March 2023

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