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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.96 (801 reviews)

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3.85

Based on 801 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

64%

11%

19%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (801)

Review of the Virgin Money, Credit cards:

Please don’t use This card

My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask where my card was they wouldn’t tell me the address it was sent to. They just said it wasn’t sent to the address I asked. I Tried the same process again giving them my address 3 times making sure they had the correct address. Again the same thing happened, I’ve never had an issue receiving mail at this Address, it’s now been one month no card. Tried several times to resolve the problem and the consultants were of no help whatsoever. This card has a few good things going for it in the rewards program but thats about it. This is the first review I’ve ever wrote custom service is the worst, once your card is locked from being hack you cannot access to see any transactions. I wanted to cancel my card and pay out the balance but couldn’t access my profile to double check the transactions. End of the day worst experience cannot recommend this card whatsoever Reviewed on: 10th February 2025

Solid credit card

Responses to queries are quick and useful Reviewed on: 1st May 2020

super service

Really good services. Highly recommended. Reviewed on: 28th April 2020

Good for Long term 0% interest and easy to use app

I have had a good experience with virgin money with a long term 0% interest card. Easy to use app also! Reviewed on: 27th April 2020

Best ever

Online is very easy to navigate. Messages are replied to very quickly even at weekends. Reviewed on: 17th February 2020

Great experience.

Great value. I don't need to pay overseas transaction charges like with other cards. Reviewed on: 17th February 2020

Great card and great rates

I have had 2 Virgin credit cards over the last few years. Always great rates and easy to use the online banking. Reviewed on: 16th February 2020

Best card company to date

Easy to apple, easy to use, excellent customer assistance and generally exceptional to deal with. Reviewed on: 15th February 2020

No good at resolving unauthorized debits - too slow

I had two unauthorized debits and reported them. Now another one! They have not yet done the chargeback for the first two. Reviewed on: 15th February 2020

efficiency is paramount

I have used Virgin Money credit cards and other money products and I am very pleased with the quality of their service. Reviewed on: 14th February 2020

No hassle service

I receive lots of nuisance advertising emails from other providers of financial services but have never received similar from Virgin Money. However, I also feel that there is a friendly person to speak to if I need. Reviewed on: 14th February 2020

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