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Virgin Money: Credit cards reviews

View other Virgin Money products
3.84
Based on 802 reviews, last reviewed 12th Feb 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026
Tom's avatar
Tom

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026
Marcin Czerniawski's avatar
Marcin Czerniawski
Read all reviews See your review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Credit cards reviews (802)

Review of the Virgin Money, Credit cards:

Please don’t use This card

1
My card got hacked so I cancelled the card. Asked for a new card to be sent out . Card was sent to the wrong address, when I contacted them to ask where my card was they wouldn’t tell me the address it was sent to. They just said it wasn’t sent to the address I asked. I Tried the same process again giving them my address 3 times making sure they had the correct address. Again the same thing happened, I’ve never had an issue receiving mail at this Address, it’s now been one month no card. Tried several times to resolve the problem and the consultants were of no help whatsoever. This card has a few good things going for it in the rewards program but thats about it. This is the first review I’ve ever wrote custom service is the worst, once your card is locked from being hack you cannot access to see any transactions. I wanted to cancel my card and pay out the balance but couldn’t access my profile to double check the transactions. End of the day worst experience cannot recommend this card whatsoever Reviewed on: 10th February 2025
Colin's avatar
Colin

Need to up to date with the times

3
Apple Pay and an app with fingerprint recognition needs to be added for a much better and faster customer experience Reviewed on: 2nd January 2019
Gary Berg's avatar
Gary Berg
Reply from Virgin Money Great to hear from you Gary, we're currently working on an app and will let our customers know once there's any news to share! Apple Pay is not something we currently support, but we understand digital wallet functionality is something our customers are looking for. Thanks, Jane Response date: 7th January 2019
Virgin Money Logo
Virgin Money

Good service. They listen

5
If I have made a mistake paying off wrong account. They don’t charge interest, they understood it was genuine error Reviewed on: 1st January 2019
Ann's avatar
Ann

Top drawer

5
Easy to use and website information packed. Allied to my favourite airline, a sure winner. Accepted everywhere with no issues, with payments allocated super quick. Carlsberg, don't do credit cards, BUT Reviewed on: 1st January 2019
Robin Wilcox's avatar
Robin Wilcox

Excellent Service

5
Have used Virgin for years and they continue to impress Reviewed on: 1st January 2019
Chic Stewart's avatar
Chic Stewart

Solid card

5
Gave me what I needed after my last company let me down Reviewed on: 31st December 2018
Adam Rombach's avatar
Adam Rombach

Solid card

4
Gave me everything needed after my last card provider let me down Reviewed on: 31st December 2018
Adam Rombach's avatar
Adam Rombach

Fab

5
Easy to use website, everything in one place. Great loyalty programme Reviewed on: 31st December 2018
Sueb's avatar
Sueb

Great Card, Great Perks

5
This is probably the best card i've had, and i'm not kidding. I managed to take the wife to vegas with the airmiles! Happy Wife Happy Life... thanks to this credit card!! Reviewed on: 31st December 2018
Manjit's avatar
Manjit

Amazing and Easy

5
Good access to website. Really appreciate using contact for payment of £30. Transfer rates are excellent. Look forward to receiving my Flying Club miles and using them towards transatlantic flights. Reviewed on: 31st December 2018
Carol Hartley's avatar
Carol Hartley

Success story

5
I thoroughly enjoy using my Virgin Money Credit card to purchase most items. I look forward to receiving my Flying Club miles and appreciate the benefits of using my Air-miles. Reviewed on: 31st December 2018
Carol Hartley's avatar
Carol Hartley

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