Write a review

Virgin Money: Essential Current Account reviews

Name: Essential Current Account
Rating: 3.04 (141 reviews)

View other Virgin Money products

3.00

Based on 141 reviews, last reviewed 2nd Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

39%

11%

38%

Latest highest rating:

5

Very helpful staff who know there jobs Any time I go into the bank in inverurie Aberdeenshire they are polite and very helpful all ways asking how they can help you, they also keep the bank... Read more Reviewed on: 2nd April 2025

Latest lowest rating:

1

Completely useless, l have been on the phone for ove... Completely useless, l have been on the phone for over two hours no response Reviewed on: 4th June 2024

Read all reviews See your review

About this product

The Virgin Money Essential Current Account is no longer available to new customers.

Virgin Money reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Essential Current Account reviews (141)

Review of the Virgin Money, Essential Current Account:

when you put money into VIrgin current account forget access to it

I have been trying to transfer my money to another account of mine but they block the payment. called numerus times, they promised they ll unlock the payment, nothing happened even the day after. Called again telling them I need the money transfer right away or I am referring to the ombusdman and they hung up. will refer to Ombudsman and all the authorities. AVOID LIKE THE PLAGUE! Reviewed on: 18th September 2021

A fantastic business, with people at it's heart

Of course t's easy to bank online nowadays, and the Virgin Money site's great, but I love to visit my Haymarket London branch - full of really kind, friendly and knowledgeable staff, involved in honest and principled business dealings, all shown off in stylish décor with a lovely coffee! Can't think how banking gets any better! Reviewed on: 17th December 2018

One of the best current accounts for interest

Love all Virgin Money products and their spectacular lounges! Well done! Reviewed on: 15th December 2018

Easy bank to work with

No hidden charges . Friendly staff Reviewed on: 15th December 2018

Excellent Current Account

I've been with Vigin for about 2 years and I find their current account serves all my needs with none of those silly charges you get at other banks. Well Done Virgin Money Reviewed on: 14th December 2018

Brilliant first class service with the human touch!

Regularly visit the Kendal branch - Each and everyone of the staff absolutely brilliant and no stuffiness or looks like the big banks. There to help and actually human - don't feel like you are being judged - no humming when they access your account or signs that you are in the naughty chair/corner! Reviewed on: 14th December 2018

VIRGINASTIC

Great offers and promotional interbrand deals. Reviewed on: 14th December 2018

Nice and easy

Love this bank. Everything is so easy Reviewed on: 14th December 2018

Works for me

I've used these for years and have always had good service. They realised before I did that my card had been hacked. I got all money taken back with days and extra security. My only criticism is they do more internet banking. Reviewed on: 9th December 2018

Essential Current Account

I have been with Virgin Money for over three years and from opening the account to the present day I have received excellent service. I can not fault them! Reviewed on: 7th December 2018

friendly staff

always helpful and will recommend products Reviewed on: 8th November 2018

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Day2Day Current Account
from The Cumberland 4.43 from 19 reviews
Bank account
from HSBC 3.66 from 1293 reviews
Current account
from Cater Allen 0.00 from 0 reviews

There's still more to see!

Virgin Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub