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Zempler Bank : Current accounts reviews

4.85
Based on 7,662 reviews, last reviewed 26th Jan 2026
43600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use, quick to bank with User-friendly, always easy to navigate and find information. No delays and efficient, saves time. Reviewed on: 26th January 2026
Gerry T's avatar
Gerry T

Latest lowest rating:

1

Been overcharged numerous times, large deposit fees. Been overcharged numerous times, large deposit fees. Reviewed on: 22nd January 2026
Dan D's avatar
Dan D

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7662)

Easy to use, quick to bank with

5
User-friendly, always easy to navigate and find information. No delays and efficient, saves time. Reviewed on: 26th January 2026

Very happy with this bank, got few years since start...

5
Very happy with this bank, got few years since started with and have not a single difficulty Reviewed on: 26th January 2026

Great concepts but pricy

5
onversion is charged. One area that could be improved is customer support when travelling, particularly taking time zone differences into account. When things don’t go as planned abroad, getting timely assistance can be challenging, especially since security can be tighter when using cards overseas. Overall, it’s a great, modern banking option with a few areas that could be refined. Reviewed on: 25th January 2026

I was regected from so many banks and this is the on...

5
I was regected from so many banks and this is the only bank that accepted me and I am so grateful and happy that I have an account for my universal credit to go into Reviewed on: 25th January 2026

They have good customer service.

5
They have good customer service. Reviewed on: 25th January 2026

I have had no problems with Zempler.

5
I have had no problems with Zempler. It is a great bank to look after your money. Reviewed on: 25th January 2026

I’ve been with this bank for a few years and I have...

5
I’ve been with this bank for a few years and I have never had a problem Reviewed on: 25th January 2026

I find the app very easy to use and customer service...

4
I find the app very easy to use and customer service is great and helpful i have other accounts which dont have the same level Reviewed on: 25th January 2026

EASY STRAIGHTFORWARD BANKING

5
Easy account to set up and I’ve never once had an issue with the app whatsoever so I’ve never needed help from their customer services either unlike some of my accounts I have. Easy to navigate app too unlike some where it’s a minefield to find anything you’re looking for. Easy to make payments and easy to add in money as well. Basically i couldn’t ask for better realistically and that’s proper straining my head to think of anything better to ask for as there’s NOTHING in my circumstances. Reviewed on: 25th January 2026

Excellent, very good on line easy to use

5
Excellent, very good on line easy to use Reviewed on: 25th January 2026

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