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Zopa: Car Finance reviews

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4.83
Based on 711 reviews, last reviewed 21st Jan 2025
900% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
3 star
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0%
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0%
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1%

Latest highest rating:

5

Very good customer service and much more. Very good customer service and much more. Reviewed on: 21st January 2025
Ian C's avatar
Ian C

Latest lowest rating:

1

My experience with Zopa Bank has been extremely disa... My experience with Zopa Bank has been extremely disappointing and stressful. I financed a car through a hire purchase agreement, expecting reliable se... Read more Reviewed on: 26th December 2024
Tosin J's avatar
Tosin J
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About this product

Zopa car finance offer two ways to help with a car purchase. Choose from hire purchase where you pay off the cost in equal instalments, or personal contract purchase where you hand the car back or pay off the balance at the end of the agreement.

You can check your eligibility for Zopa car finance without impacting your credit score.

Zopa car finance reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Car Finance reviews (711)

Quick and hassle free.

5
Quick and hassle free especially as it was a Sunday Reviewed on: 8th January 2024
Steve R's avatar
Steve R

One phone call and zopa did everything else absolute...

5
One phone call and zopa did everything else absolutely brill Reviewed on: 8th January 2024
Paul B's avatar
Paul B

Car finance

1
I have car finance with this company a living night mere from day one the car was faulty got the car on 6th feb 2023 drove it two weeks and a fault come up the car has been to three garages where the car still sits now on the 18th of July 2023 and ive had to make 5 mouths payment i would not use this shambolic company eve again they own the car till last payment has been made ive losted one job back in april now ive had to buy a cheap car to get to work any oone with any sense a void this bank customer services is crap Reviewed on: 18th July 2023
Glen Godsmark's avatar
Glen Godsmark

They work with no one

2
Good luck with finding a car with these, you get no correspondence when you email them. The literally say no to every dealership. So when you find the car you want, they either don't respond and you lose out because some else buys the car first or you call them, they make you feel like your a hindrance then they say 'we can't work with that dealership'. Good luck getting them to help you look for a car too. Some of the staff are friendly which is why it has more than one star. Reviewed on: 1st June 2023
Not impressed 's avatar
Not impressed

Best Car Finance Company

5
Everything to do with getting a car loan with Zopa was so simple and I had excellent Customer Service from start to finish... Highly recommended and I won't hesitate to share this great lender to everyone Reviewed on: 14th April 2023
Caryn Webb's avatar
Caryn Webb

Excellent service

5
Even with a poor credit score Zopa still allowed for me to get a car I desperately need. Life saver of a company would 100% recommend easy and simple to use Reviewed on: 12th April 2023
Liam Sampson's avatar
Liam Sampson

Excellent service

5
Super fast easy to set up and great customer service Reviewed on: 12th April 2023
Simon Adamson's avatar
Simon Adamson

Car Finance

5
Excellent rates. really friendly team to talk to & smooth transaction through the whole process. Reviewed on: 11th April 2023
Mark White's avatar
Mark White

Quick and forthcoming

4
When I applied for finance, I was very professional very quick and forthcoming with everything they said they was going to do to help me. Very pleased with how they was Reviewed on: 11th April 2023
Alex Howard 's avatar
Alex Howard

Zopa zogood

5
I have car finance and a credit card with Zopa, good rates and easy to apply for, just good all round Reviewed on: 11th April 2023
John Jeffries 's avatar
John Jeffries

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