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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Consistently Great Experience

I have been using Zopa’s current account for two years and my experience has been consistently positive. The account setup process was quick and straightforward, and the app is intuitive and easy to navigate. Payments and transfers are processed quickly, and the real-time notifications help me keep track of my spending. I also appreciate the transparency, with no hidden fees or unexpected charges. Overall, it has been a reliable and convenient banking option for my everyday needs Reviewed on: 12th February 2026

Helps with finance freedom treats me ok

Helps with finance freedom treats me ok Reviewed on: 12th February 2026

Easy and efficient

Was easy to set up and manage. I find Zopa have decent rates and the app is easy to navigate Reviewed on: 12th February 2026

Very impressive, great interest rates, easy to use a...

Very impressive, great interest rates, easy to use app, great customer service, very professional. Reviewed on: 12th February 2026

Really pleased with products and ease of use of app

Really pleased with products and ease of use of app Reviewed on: 12th February 2026

Sent email no response been waiting for increase for...

Sent email no response been waiting for increase for months Reviewed on: 12th February 2026

Great rates and service, good range of products and...

Great rates and service, good range of products and a very good app. It does everything you need without branches. Support is first class too, their Bot is actually helpful, and a human is a click away. Reviewed on: 12th February 2026

Very good account, fast service good layout and good...

Very good account, fast service good layout and good customer service! Reviewed on: 12th February 2026

Reliable, understanding and wonderful people.

Reliable, understanding and wonderful people. Reviewed on: 12th February 2026

Love it!

Zopa was very easy to set up & the site is easy to negotiate. I get cash back on my direct debit which is a great incentive in the current climate its good to get something back. Zopa regularly check my credit file to see if im eligible for borrowing & notify me of my borrowing power. I had an experience where a company took money that they shouldn't and I needed to contact customer service. They were very helpful & got me the money back within 24 hours. Reviewed on: 12th February 2026

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