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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

Very impressive, great interest rates, easy to use a...

Very impressive, great interest rates, easy to use app, great customer service, very professional. Reviewed on: 12th February 2026

Really pleased with products and ease of use of app

Really pleased with products and ease of use of app Reviewed on: 12th February 2026

Sent email no response been waiting for increase for...

Sent email no response been waiting for increase for months Reviewed on: 12th February 2026

Great rates and service, good range of products and...

Great rates and service, good range of products and a very good app. It does everything you need without branches. Support is first class too, their Bot is actually helpful, and a human is a click away. Reviewed on: 12th February 2026

Very good account, fast service good layout and good...

Very good account, fast service good layout and good customer service! Reviewed on: 12th February 2026

Reliable, understanding and wonderful people.

Reliable, understanding and wonderful people. Reviewed on: 12th February 2026

Love it!

Zopa was very easy to set up & the site is easy to negotiate. I get cash back on my direct debit which is a great incentive in the current climate its good to get something back. Zopa regularly check my credit file to see if im eligible for borrowing & notify me of my borrowing power. I had an experience where a company took money that they shouldn't and I needed to contact customer service. They were very helpful & got me the money back within 24 hours. Reviewed on: 12th February 2026

Excellent account

Easy account to use everything you need in one account Reviewed on: 12th February 2026

Very easy to set up and use.

Very easy to set up and use. A lot of guidance and support to set up. Leading rates too compared to other banks Reviewed on: 12th February 2026

Easy to use and stream line service

Easy to use and stream line service Reviewed on: 12th February 2026

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