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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

the staff seems to be helpful however not adequately...

the staff seems to be helpful however not adequately trained. The current account statement activities have a few items missing last month but it's since been sorted Reviewed on: 17th April 2026

The app is bright and colourful and easy to navigate...

The app is bright and colourful and easy to navigate through. Reviewed on: 17th April 2026

They customer chat line are very resourceful and alw...

They customer chat line are very resourceful and always helpful in handling customer issues when contacted. Reviewed on: 17th April 2026

Good bonus rate.

Good bonus rate. But I missed one month as the instruction was not clear. Reviewed on: 17th April 2026

Best deal that help your money to grow

Best deal that help your money to grow Reviewed on: 17th April 2026

Very competitive products on offer.

Very competitive products on offer. Small snag that they do not currently support the same day retry for DD or SO payments. Reviewed on: 16th April 2026

Zopa is great.

Zopa is great. The actual banking product and rewards are better than any other bank out there right now. Reviewed on: 16th April 2026

I have had a loan and a cash Isa and Shares ISA with...

I have had a loan and a cash Isa and Shares ISA with Zopa and was given a very fair interest rate on both the loan and Isa’s. Reviewed on: 16th April 2026

So far I have not had any issues using the account.

So far I have not had any issues using the account. The banking app is reliable and fast. I have shared it amongst my friends and its a neat lil account, especially with the 7% savingd account. The card looks beautiful as well, hah. Reviewed on: 16th April 2026

It’s so easy to use and I’ve recommended your accoun...

It’s so easy to use and I’ve recommended your account to so many friends and colleagues. I’m disappointed there’s no incentive to do this but I want to share what a good app you are. Reviewed on: 16th April 2026

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