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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Smooth and efficient

It's all been very smooth and efficient so far. Questions have been answered promptly. Reviewed on: 10th February 2026

Great online bank

Great bank, good tates. Easy to navigate online. Reviewed on: 10th February 2026

Great service

Had great service when needed a answer pretty quick Reviewed on: 10th February 2026

The understanding bank.

When i dont understand something i ring zopa. They great they explain everything.understanding bank Reviewed on: 10th February 2026

Very useful.

Very useful. Much prefer this account over other bank accounts I have used. Reviewed on: 10th February 2026

I think this is such a user friendly account, it is...

I think this is such a user friendly account, it is all so easy to understand and move around the site. Really impressed with Zopa! Reviewed on: 10th February 2026

Speedy UI; effective and friendly customer service

I particularly like the UI of the app and the speedy interface - generally what you want to do happens quickly without too many repetitive layers of authorisation. My customer service experience has also been reliable and effective Reviewed on: 10th February 2026

Simply excellent

Such an efficient signup process Reviewed on: 10th February 2026

I have overall had a good experience with zopa, alth...

I have overall had a good experience with zopa, although their customer service doesn't always quite fix issues first time and can easily get confused when you are trying to explain an issue to them. Reviewed on: 10th February 2026

Very Happy

Overall a great experience during my time using Zopa Reviewed on: 10th February 2026

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