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Zopa: Current account reviews

4.83
Based on 6,601 reviews, last reviewed 9th Sep 2026
99% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026
Stephen 's avatar
Stephen

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026
sarah h's avatar
sarah h

About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Current account reviews (6601)

I have had a good experience.

5
I have had a good experience generally. In fact I wasn't very nice when I spoke to your customer service colleague, with that in mind can please pass on my heart-felt apology, Matthew James Payne. Reviewed on: 10th February 2026

Nice and help and very good bank

5
Nice and help and very good bank Reviewed on: 10th February 2026

Great banking facilities with excellent interest rat...

5
Great banking facilities with excellent interest rates for savings and cash back on bills Reviewed on: 10th February 2026

Amazing service never had any issues with my account

5
Amazing service never had any issues with my account Reviewed on: 10th February 2026

Absolutely the best benefits are excellent

5
Absolutely the best benefits are excellent Reviewed on: 10th February 2026

Very good interest rates on your savings, and the ap...

5
Very good interest rates on your savings, and the app is easy to use. Reviewed on: 10th February 2026

Highly efficient and customer friendly services.

5
Highly efficient and customer friendly services. Zopa has been a great innovative experience for me. Its provide an excellent platform for my banking needs and effective support the management of my financing. It is highly recommended if you desire a one stop for your banking transactions. Reviewed on: 10th February 2026

Easy to navigate.

5
Easy to navigate. Simple to operate for day-to-day use. Reviewed on: 10th February 2026

I am very happy with this account

4
Very happy with this bank, i use this bank fór my personál use. Reviewed on: 10th February 2026

Best customer service

5
I have multiple account types with Zopa - current account, credit card and savings. Zopa is hands down one of the best online banking options that I have used, their team are understanding and when I was not satisfied with an outcome they ensured that the final resolution was a positive one. I would definitely recommend any financial product by them, from genuine first hand experience. Reviewed on: 10th February 2026

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