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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Very good with transactions and customer care suppor...

Very good with transactions and customer care support always resolves issues in a in a timely fashion, and the interest rates are also a great bonus Reviewed on: 9th February 2026

I’ve had a fantastic experience with Zopa Bank.

I’ve had a fantastic experience with Zopa Bank. As one of the very first customers during the trial phase, I’ve been able to see firsthand how committed they are to building a truly customer‑centred service. I’ve even been invited to workshops to share feedback from a customer perspective, which shows how much they genuinely value user input. Zopa is an innovative brand that listens, adapts, and uses real customer experiences to shape outstanding service. It’s been brilliant to be part of their journey. Reviewed on: 9th February 2026

No issues and all straightforward x

No issues and all straightforward x Reviewed on: 9th February 2026

Very smooth transactions.

Very smooth transactions. Easy to understand format. Just the right level of security with ease of going through security. Reviewed on: 9th February 2026

Easy to use .

Easy to use . Interest on current account Reviewed on: 9th February 2026

Excellent customer service.

Excellent customer service. Very intuitive app. Everything is easy. Reviewed on: 9th February 2026

Love the app and all the features

Love the app and all the features Reviewed on: 9th February 2026

Great for saving

Great for saving for different reasons in different pots, each with excellent interest rates. Reviewed on: 9th February 2026

Brilliant account for great benefits

Brilliant account for great benefits Reviewed on: 9th February 2026

Easy to use, great app, everything visible.

Easy to use, great app, everything visible.great rates Reviewed on: 9th February 2026

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