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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Excellent

Straight forward and no problems. Reviewed on: 9th February 2026

First class service, upfront and honest information...

First class service, upfront and honest information provided and also transparent with information provided . app is brilliant and very easy to use and very user friendly. No hidden information when accessing things and information clear and eat to understand Reviewed on: 9th February 2026

Very good the app was very easy

Very good easy access the account simple and the transfer vey quick Reviewed on: 9th February 2026

Customer service nightmare.

Customer service is a Foreign call centre. They were a nightmare to deal with. Reviewed on: 9th February 2026

Great, easy to use, great rates .

Great, easy to use, great rates . Good regular saver Reviewed on: 9th February 2026

Zopa a great player in the game

Good savings interest. Like cashback. Easy to use app. Would like yo add photo of receipt like Monzo on transaction. Customer service element but slow. Reviewed on: 9th February 2026

No fuss.

No fuss. Just good customer experience. Reviewed on: 9th February 2026

This is now my 2nd review.

This is now my 2nd review. They provide a fast and simple application. You are advised within minutes if successful and credit limit which is available instantly on setting up payment through app. Card then follows within 3 days its an amazing service with other services in the app, updates your credit score each month, can link bank accounts and receive notifications it get 10 stars from me and my hubby all day long Reviewed on: 9th February 2026

I find Zopa flexible, easy to use and customer servi...

I find Zopa flexible, easy to use and customer service very helpful Reviewed on: 9th February 2026

Never had a problem always there to explain anything...

Never had a problem always there to explain anything I don’t understand Reviewed on: 9th February 2026

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