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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6598 reviews)

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4.83

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

Customer service nightmare.

Customer service is a Foreign call centre. They were a nightmare to deal with. Reviewed on: 9th February 2026

Great, easy to use, great rates .

Great, easy to use, great rates . Good regular saver Reviewed on: 9th February 2026

Zopa a great player in the game

Good savings interest. Like cashback. Easy to use app. Would like yo add photo of receipt like Monzo on transaction. Customer service element but slow. Reviewed on: 9th February 2026

No fuss.

No fuss. Just good customer experience. Reviewed on: 9th February 2026

This is now my 2nd review.

This is now my 2nd review. They provide a fast and simple application. You are advised within minutes if successful and credit limit which is available instantly on setting up payment through app. Card then follows within 3 days its an amazing service with other services in the app, updates your credit score each month, can link bank accounts and receive notifications it get 10 stars from me and my hubby all day long Reviewed on: 9th February 2026

I find Zopa flexible, easy to use and customer servi...

I find Zopa flexible, easy to use and customer service very helpful Reviewed on: 9th February 2026

Never had a problem always there to explain anything...

Never had a problem always there to explain anything I don’t understand Reviewed on: 9th February 2026

Experience has been mind blowing.

Experience has been mind blowing. Reviewed on: 9th February 2026

Excellent service when getting intouch

Excellent service when getting intouch Reviewed on: 9th February 2026

Good for savers,Good for spenders,Good for for All

I like using Zopa. App easy to use and good features,plus good saving rates. Reviewed on: 9th February 2026

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