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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Never had any issues and everything is easy to use...

Never had any issues and everything is easy to use Reviewed on: 9th February 2026

Easy app

Easy app . Good rates . Very simple Reviewed on: 9th February 2026

Better than high street Banks

Great service but long waits on decisions and can be difficult to get hold of anyone Reviewed on: 9th February 2026

It is very clear happyon how to youse it

It is very clear on how to youse it Reviewed on: 9th February 2026

Easy application and easy to use app.

Easy application and easy to use app. Reviewed on: 9th February 2026

Online customer service is very slow.

Online customer service is very slow. It’s also difficult navigate transactions when compared to other well known online banking apps. Reviewed on: 9th February 2026

A progressive bank so efficient and great offers

A progressive bank so efficient and great offers Reviewed on: 9th February 2026

I have 3 accounts with Zopa all excellent

I have 3 accounts with Zopa all excellent Reviewed on: 9th February 2026

Quick and easy to apply, the app is amazing for keep...

Quick and easy to apply, the app is amazing for keeping check of your money Reviewed on: 9th February 2026

Right now, Best bank to be with

Right now with a regular saver paying 7% and an ordinary saver paying 4.45%, not to mention £3 cash back per month on direct debits to utility bills it's the best by far. Oh, and I almost forgot to mention the excellent exchange rate when abroad. Reviewed on: 9th February 2026

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