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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

Simple app good interest easy to use

Simple app good interest easy to use Reviewed on: 27th February 2026

I have opened an instant access and savings account.

I have opened an instant access and savings account. Both were easy to create and maintain Reviewed on: 27th February 2026

Good customer service

Getting a loan was very easy. The process was very straightforward. Reviewed on: 27th February 2026

Easy to navigate

Easy to understand and navigate, great rates and easy to set up Reviewed on: 27th February 2026

Excellent

I’ve had a fantastic experience with Zopa Banking services. Everything is straightforward, easy to use, and designed with the customer in mind. The app is simple to navigate, clear, and very reliable — making managing my money completely stress-free. Their savings rates are competitive, and I really appreciate how transparent they are with everything. There are no hidden surprises, just honest and efficient banking. Setting up my account was quick and smooth, and everything has worked perfectly since. Customer service has also been excellent — friendly, helpful, and quick to respond whenever needed. It genuinely feels like they value their customers. I would highly recommend Zopa to anyone looking for a modern, trustworthy, and hassle-free banking experience. Brilliant service all round! Reviewed on: 27th February 2026

Fab! Good value!

Fab!! Really manageable payments and it’s great that there is no early repayment charge Reviewed on: 27th February 2026

Nice bank and great service.

Nice bank and great service.very happy so far Reviewed on: 27th February 2026

Love the app and savings rate!

I love the app, the whole digital experience is very smooth. Also the fixed saver rate can't be beaten at the moment Reviewed on: 27th February 2026

All good no problem opening or using account

All good no problem opening or using account Reviewed on: 27th February 2026

Good experience with bank so far as new customer

Good experience with bank so far as new customer Reviewed on: 27th February 2026

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