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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Good Service All Round.

Good Service All Round. Very Innovative. Reviewed on: 24th February 2026

Very good

My experience has been positive overall. I have been able to progress through my studies without major difficulties. The learning environment, resources, and support have helped me stay on track, and I have not encountered significant barriers. Reviewed on: 24th February 2026

Straightforward to open an account.

Straightforward to open an account. A physical card was delivered quickly. Easy to use app, which provides market leading interest rates. Fee free and gives interest on the current account as well as rewards for direct debits. Reviewed on: 24th February 2026

Good Current Account

Their current account product is excellent however their loan service is lacking. The support for loans when there's difficulty repaying monthly payments is somewhat lacking. They need to introduce holiday payments as the option they offer doesn't cut the mustard. Reviewed on: 24th February 2026

Very helpful and fast, great customer service .

Very helpful and fast, great customer service . Reviewed on: 24th February 2026

Super easy and so amazing

So easy to set up. I was referred by a friend due to the 7.1% interest rate and haven't looked back since. It’s been amazing and I’m so glad I started using zopa!! I’ve recommended it to so many people Reviewed on: 24th February 2026

Easy to navigate with great rates

Easy to navigate with great rates Reviewed on: 24th February 2026

Great, helpful customer service.

Great, helpful customer service. Easy access to use app. Over all, a great company Reviewed on: 24th February 2026

Very easy to apply for and simple to identify differ...

Very easy to apply for and simple to identify different accounts. Very pleased with interest rates. Reviewed on: 23rd February 2026

Excellent, convenient peace of mind and friendly ser...

Excellent, convenient peace of mind and friendly service at all times.. Always right and pays attention to customer concerns and structured support merting needs with appropriate services. Reviewed on: 23rd February 2026

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