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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

Good Current Account

Their current account product is excellent however their loan service is lacking. The support for loans when there's difficulty repaying monthly payments is somewhat lacking. They need to introduce holiday payments as the option they offer doesn't cut the mustard. Reviewed on: 24th February 2026

Very helpful and fast, great customer service .

Very helpful and fast, great customer service . Reviewed on: 24th February 2026

Super easy and so amazing

So easy to set up. I was referred by a friend due to the 7.1% interest rate and haven't looked back since. It’s been amazing and I’m so glad I started using zopa!! I’ve recommended it to so many people Reviewed on: 24th February 2026

Easy to navigate with great rates

Easy to navigate with great rates Reviewed on: 24th February 2026

Great, helpful customer service.

Great, helpful customer service. Easy access to use app. Over all, a great company Reviewed on: 24th February 2026

Very easy to apply for and simple to identify differ...

Very easy to apply for and simple to identify different accounts. Very pleased with interest rates. Reviewed on: 23rd February 2026

Excellent, convenient peace of mind and friendly ser...

Excellent, convenient peace of mind and friendly service at all times.. Always right and pays attention to customer concerns and structured support merting needs with appropriate services. Reviewed on: 23rd February 2026

Absolutely superb.

Absolutely superb. Have many products Reviewed on: 23rd February 2026

Easy to use and great service.

Easy to use and great service. Good rates of interest and options for different accounts. Reviewed on: 23rd February 2026

Great products with decent service.

Zopa goes out to offer down-to-earth products that are easily accessible. Reviewed on: 23rd February 2026

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