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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Person loan.

Person loan. very good service loved Reviewed on: 9th January 2024

Such an easy process with near immediate payouts

Such an easy process with near immediate payouts Reviewed on: 9th January 2024

Easy to apply, good service, good rates

Easy to apply, good service, good rates Reviewed on: 9th January 2024

Love the Zopa app very easy to use

Love the Zopa app very easy to use Reviewed on: 9th January 2024

Zopa sets the standard for customer service

he Zopa customer service team has demonstrated exceptional knowledge and expertise, ensuring that I felt valued and supported throughout my journey. Your ability to listen attentively, empathize with customers, and provide personalized solutions has made a significant impact on my overall experience. It is evident that your team is committed to building strong relationships and ensuring customer satisfaction. I would like to extend my gratitude to each member of the Zopa customer service team for consistently going above and beyond to meet and exceed customer expectations. Your dedication to delivering exceptional service is commendable and greatly appreciated. Reviewed on: 9th January 2024

5 star service

Taken out 2 personal loans with Zopa. The process was so simple and done faster than any business I have known. Minimal fuss and the application was so straightforward. I also find their website hugely user friendly. Reviewed on: 9th January 2024

Easy process to get personal loan!

Very quick and easy process to get personal loan! I have done it online and get money on my account within minutes. Easy to check balans on the app and do everything you need. Reviewed on: 9th January 2024

Great experience, easy to use.

Great experience, easy to use. Simple application process, accepted straightaway. Straightforward process to administer the account and keep on top of things. Reviewed on: 9th January 2024

Fast response and acceptance.

Fast response and acceptance. Never had any issues Reviewed on: 9th January 2024

Zopa helped to get me back from being very stressed...

Zopa helped to get me back from being very stressed about my finances, now much more manageable, thank you Reviewed on: 9th January 2024

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