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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

A great app to help you look at your money and what...

A great app to help you look at your money and what best to do with it! Quick friendly informative customer service! Also a responsible lender, which is appreciated! Reviewed on: 9th January 2024

Service was easy abd quick to use

Service was easy abd quick to use Reviewed on: 9th January 2024

Incredibly simple and easy applications.

Incredibly simple and easy applications. What you are offered is what you get. Rates are very competitive and paperwork easy to understand and clear Reviewed on: 9th January 2024

No hassle , good customer experience can’t fault the...

No hassle , good customer experience can’t fault them and love the app Reviewed on: 9th January 2024

Quick no nonsense service it what people want and need.

Quick no nonsense service it what people want and need. Reviewed on: 9th January 2024

Online process quick and easy, used online chat - cu...

Online process quick and easy, used online chat - customer service good. Reviewed on: 9th January 2024

Good rates, easy to access information and a frictio...

Good rates, easy to access information and a frictionless agreement and transfer process Reviewed on: 9th January 2024

Zopa were very quick releasing my loan and very thor...

Zopa were very quick releasing my loan and very thorough,friendly helpful people.Right from the beginning their customer service and care was quality. Reviewed on: 9th January 2024

Great and easy set up .

Great and easy set up . No hassles Reviewed on: 9th January 2024

Zopa was brilliant dealing with my loan.

Zopa was brilliant dealing with my loan. I get regular messages letting me know when the payment is due. And annual statements. Never pressure into taking out another one Reviewed on: 9th January 2024

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