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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic

Fantastic service, easy to apply & funds given quickly. Excellent customer service Reviewed on: 9th January 2024

Zopa gave me a second chance when all declined me.

I was refuses loan several times, then I came across zopa and I was surprised when I my loan application was accepted. I thought it was a scam. Within an hour, the money was in my account. Some times people had bad credit not because of miss management but due unexpected changes such as job lost, relationship breakdown etc. Some one sitting behind a desk just looking at figures to decide your life for you and had no idea whatsoever why you are in this position. Zopa thanks for giving me a chance. Reviewed on: 9th January 2024

Good experience , fast service, friendly,

Good experience , fast service, friendly, Reviewed on: 9th January 2024

Great service

It was so easy to apply and I got the funds in my bank straight away Reviewed on: 9th January 2024

The best company ever .

The best company ever . When I really struglle. Reviewed on: 9th January 2024

very helpful for people and fair interest rate

very helpful for people and fair interest rate Reviewed on: 9th January 2024

Always quick and efficient at responding and never h...

Always quick and efficient at responding and never has any issues Reviewed on: 9th January 2024

Superb customer service.

Superb customer service. Staff really care and actively look to support the customer during the application, the approval and afterwards. Really easy and transparent process. Reviewed on: 9th January 2024

A Good Company .

A Good Company .with excellent people skills.always on hand if needed. 10/10 Reviewed on: 9th January 2024

Fast response and easy to use.

Fast response and easy to use.Money in the bank very quickly. Reviewed on: 9th January 2024

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