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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

I was able to get a loan and it was...

I was able to get a loan and it was easy to apply Reviewed on: 9th January 2024

Quick, efficient and professional.

Quick, efficient and professional. Reviewed on: 9th January 2024

Superb, Seamless, Prompt and Efficient.

Superb, Seamless, Prompt and Efficient. Without doubt the most enjoyable online application I have ever done. Five Stars. Reviewed on: 9th January 2024

Great website, no issues.

Great website, no issues. Only thing i miss is the opportunity to have a repayment holiday Reviewed on: 9th January 2024

Was very quick application and quick reply

Was very quick application and quick reply Reviewed on: 9th January 2024

The easiest process

Very easy to apply, money went straight in and the app is so easy to use. I feel completely in control of my money. Reviewed on: 9th January 2024

Fantastic App, Great Commumication.

The App is very easy to use and makes it so simple to manage your finances. Zopa's communiation is also excellent. Reviewed on: 9th January 2024

Well what is there to say !

Well what is there to say ! Simple, easy, professional and would Reccomend anybody to use Zopa ! That’s it Reviewed on: 9th January 2024

Easy process from start to finush

Easy process from start to finush Reviewed on: 9th January 2024

Zopa great and professional

I found zopa very professional and nice and the customer service brilliant made the whole process very easy to understand, just a pleasure dealing with them told me every part of the process I also got a car loan great again, they delt with everything. Reviewed on: 9th January 2024

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