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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Will be a return customer

Easy, simple and straight forward Reviewed on: 9th January 2024

The load process was very easy and Zopa provides the...

The load process was very easy and Zopa provides the best APR rate Reviewed on: 9th January 2024

First class

Easy to use. No fear of over zealous salespersons. The app is great for checking where you are up to and what your options are. Really easy to use. A fantastic example of how the finance world should be. I would not hesitate to recommend Zopa. Reviewed on: 9th January 2024

Forward thinking and modern

This company are very forward thinking and modern in their approach. Only positive things to say so far Reviewed on: 9th January 2024

Very fast and efficient services

Very fast and efficient services Reviewed on: 9th January 2024

Very helpful and friendly great service and would re...

Very helpful and friendly great service and would recommend to anyone Reviewed on: 9th January 2024

Fair and friendly.

Fair and friendly. I’ve always had good service from Zopa. As a bonus they have excellent themselves in offering me other loans at better rates. I always know where I am with my account because their comms are excellent. Reviewed on: 9th January 2024

Easy to manage your account, informative and pleasan...

Easy to manage your account, informative and pleasant to deal with. Reviewed on: 9th January 2024

Simple to use.

Simple to use. Clear. Good value. Reviewed on: 9th January 2024

Better than any high street bank

The best experience I have ever had, Zopa is by far better than any bank I’ve ever been with. The online system is seamless and helps me stay informed and remain in control financially. Reviewed on: 9th January 2024

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