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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Amazingly professional and understanding

Amazingly professional and understanding Reviewed on: 9th January 2024

Quick and efficient way to do business

Quick and efficient way of getting a product for your needs. Hassle free and easy app for managing. Excellent. No follow up pushy sales pitch just a polite how are you finding the product email and a reminder to use the app. Reviewed on: 9th January 2024

Easy process, quick and very helpful

Easy process, quick and very helpful Reviewed on: 9th January 2024

Super quick and always amazing service

Super quick and always able to provide what I’ve needed at the time Reviewed on: 9th January 2024

Easy as can be.

Zopa are always very easy to deal with, the app is everything you’ll need but extra help is always available. Rates are consistently good and it’s easy to settle early if you want to. I find the Borrowing Power feature isn’t of much use but it doesn’t affect the service. All in all, great company and easy to use. Reviewed on: 9th January 2024

Best company by far

I have two loans with them and quick and easy to use Reviewed on: 9th January 2024

Ease of contact

Ease of contact and an easy to navigate website. A great comoany to use! Reviewed on: 9th January 2024

Easy to apply, fast payment.

Easy to apply, fast payment. Highly recommended Reviewed on: 9th January 2024

Very quick and efficient, application took as little...

Very quick and efficient, application took as little as 2 mins to complete and the transaction was done with in a couple of hours, very easy and efficient online portal to review your balance and to make payments Reviewed on: 9th January 2024

First class service!

First class service! I needed help and they helped, when help was needed! Reviewed on: 9th January 2024

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