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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, friendly and reliable service.

Quick, friendly and reliable service. Telephone staff friendly and very helpful. Reviewed on: 9th January 2024

Loan experience

Easy to apply and the decision came through wuickly Reviewed on: 9th January 2024

So simple so quick.

So simple so quick. Really intuitive. Reviewed on: 9th January 2024

Great Service & efficient in terms getting quote to...

Great Service & efficient in terms getting quote to receiving. Notifications also good & informative Reviewed on: 9th January 2024

Very easy to apply and the customer service is good...

Very easy to apply and the customer service is good understanding everything I needed Reviewed on: 9th January 2024

Excellent & professional service from a dynamic inst...

Excellent & professional service from a dynamic institution in helping others manage their lives. Reviewed on: 9th January 2024

The BEST.

The BEST.....Keep up the good work Reviewed on: 9th January 2024

Super efficient service.

Super efficient service. Really quick responses Reviewed on: 9th January 2024

Simple application, instant approval and money in th...

Simple application, instant approval and money in the bank straight away. Hard to find fault with anything. I liked how simple everything was, which seems like a theme for Zopa as the app is also simple but gets the job done. Reviewed on: 9th January 2024

Easy to apply great app to keep track great after ca...

Easy to apply great app to keep track great after care, I would recommend Zopa to anyone looking for a loan. There credit card is great too. I like being able to see we’re my finances are up to. And can check quickly on the app Reviewed on: 9th January 2024

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