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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent customer service and hassle free.

Excellent customer service and hassle free. Highly recommended. Reviewed on: 9th January 2024

Excellent service - really pleased with the outcome

Excellent service - really pleased with the outcome Reviewed on: 9th January 2024

Very easy to apply.

Very easy to apply. Top all round Reviewed on: 9th January 2024

Thank you

Fast efficient friendly underground and competitive Reviewed on: 9th January 2024

Obtained a loan when credit rating needed improvement

Obtained a loan when credit rating needed improvement Reviewed on: 9th January 2024

Zopa Offers Competive loans and a great App

Used Zopa for Car finance and personal loans as there rates are competitive. The application process is simple, website / app is really easy to use and informative. Reviewed on: 9th January 2024

Easy application personal loan heaven.

Easy application process and excellent after care. All by phone 2i5h someone who treated me as a human being. Reviewed on: 9th January 2024

Straight forward process.

Straight forward process. Everything explained all the way through the application process. Charges all explained well, and the app makes managing the loan so much easier. Shows exactly what you’ve paid, and how much you’ve still got to pay. Reviewed on: 9th January 2024

Wouldn't choose anyone else

Wouldn't choose any other loan provider. Excellent service, great rates, easy to manage. Always there when we need them. Would highly recommend. Reviewed on: 9th January 2024

Excellent service overall.

Application was easy, approval was extremely efficient & quick, best rate around. Information given was clear & concise & the app is excellent for any queries. Also like the fact Zopa send a reminder a few days before direct debit is taken. Excellent service overall & would definitely recommend to friends & family. Reviewed on: 9th January 2024

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