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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent service

An professional service from application to loan being approved Reviewed on: 9th January 2024

Fast approval and access to funds

Fast approval and access to funds Reviewed on: 9th January 2024

Easy to use and manage

Easy application, reasonable interest rates, good app. Early repayment terms could be improved Reviewed on: 9th January 2024

So easy, up front pre-approval and the money was in...

So easy, up front pre-approval and the money was in my bank in actual minutes. Modern day ID process made things so enjoyable. Won’t look elsewhere for finance now. Reviewed on: 9th January 2024

Easy to use like the app good experience

Easy to use like the app good experience Reviewed on: 9th January 2024

Hassle free and a great app to keep track

Hassle free and a great app to keep track Reviewed on: 9th January 2024

Very easy to apply on line and you have access to yo...

Very easy to apply on line and you have access to your account so can keep track of all payments erc very easy to use x and customer service is excellent too if you can't get through you can live chat which really helps Reviewed on: 9th January 2024

Zopa is fast and efficient.

Zopa is fast and efficient. I couldn't be happier with the service. Reviewed on: 9th January 2024

Very helpful and knowledgeable staff took time to ex...

Very helpful and knowledgeable staff took time to explain everything and made it easy to apply was a quick decision and didn’t leave you waiting about for final approval Reviewed on: 9th January 2024

I’ve had 4 or 5 loans with them and it’s always a sw...

I’ve had 4 or 5 loans with them and it’s always a swift easy transaction , they are the first place I look Reviewed on: 9th January 2024

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