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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fast, easy and slick

From seeing Zopa pop up as an option through to receiving the money in my account the process was really fast and slick. The visibility and control I have over my account is by far the best I’ve seen till date. Reviewed on: 9th January 2024

Great experience and a fast decision

Great experience and a fast decision Reviewed on: 9th January 2024

I have recommended Zopa to friends and family both f...

I have recommended Zopa to friends and family both for saving and borrowing Reviewed on: 9th January 2024

Very easy and quick application

Very easy and quick application, contacted 2 days later and confirmed loan was accepted and within 2 hours the money was in my bank Reviewed on: 9th January 2024

Easy to set up and great customer service

Easy to set up and great customer service Reviewed on: 9th January 2024

Overall modern and excellent financial service

Overall modern and excellent financial service - from application all the way through to check the live status of the agreement Reviewed on: 9th January 2024

Very easy

Very easy to follow & kept well up to date with my loan application Reviewed on: 9th January 2024

Really great company efficient, more ethical than mo...

Really great company efficient, more ethical than most and easy to use app Reviewed on: 9th January 2024

First Class

Simple. Straightforward. Quick and efficient. All online Reviewed on: 9th January 2024

Perfect company

Great company to use very quick and helpfull Reviewed on: 9th January 2024

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