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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Mr

Mr abdelhakim djermoun zopa top credit card Reviewed on: 11th April 2023

Efficient and curtesious

Helpful respectful and efficent Reviewed on: 11th April 2023

There when I needed it.

Find it very helpful to plan my payment back, on line was straight forward got my answer within 1 min. All I can say is excellent service. Reviewed on: 11th April 2023

Loan application

Applied for a loan, within 2 hrs of starting the application the money was in my bank account. Easiest process, perfect. Reviewed on: 11th April 2023

Quick and Easy Process

Very easy online application and instant response. Reminders for anything missed on the application or further information required information all available online and through app.. No hassle loan with great rates. Highly recommended. Reviewed on: 11th April 2023

Family crisis

We had to attend to a family matter which came unexpectedly. It meant travelling from with the UK to the Isle of Man and we had no time to save up front. I mean, who has money lying around nowadays, right? Without hassle we were able to apply for a personal loan online and impressively the funds were available immediately. Now that’ll do!!! Thank you Zopa! Making life simpler! Reviewed on: 11th April 2023

Solutions

I was struggling how on earth i would pay an unexpected substantial Garage Bill. Zopa Loan was a huge relief for my situation . Reviewed on: 11th April 2023

Excellent service .

Zopa is excellent financial services and advisors, fast and efficient, I will definitely recommend it to friends/family . Reviewed on: 11th April 2023

Great provider

The service from bits was great and the app makes everything so transparent. Can see payments that are upcoming and previous payment history Reviewed on: 11th April 2023

Thinkpad you

U am happy-end wirh their service Reviewed on: 11th April 2023

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