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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good simple loan, easy to deal with too

Got a loan but asked a few questions beforehand, albeit a bit silly but they were answered politely, been with them for a few years now with no problems. Reviewed on: 9th April 2023

Instant access to money

I received my loan straightaway and can change my repayment date to suit my needs Reviewed on: 9th April 2023

great service for personal loan

I've now had 2 loans with Zopa, because I wanted to borrow.fixed amounts without the fuss. The process was straight forward and the staff are fabulous. My loan account is easy to access and user friendly, it's flexible and I much preferred to take out a loan than make purchases on a credit card. I know where I stand with Zopa, and won't hesitate to use them again... Reviewed on: 9th April 2023

Top company, fast efficient and polite

Since talking to ZOPA, everything was sorted, repayment schedule setup and money in my account fast. No hassle, no worry. Really simple process. Top marks Reviewed on: 9th April 2023

Fantastic

So straight forward quick easy with a great account service to keep on track with your payments and account. Reviewed on: 9th April 2023

Simple, quick and easy

Simple application with triple lock guarantee, very easy to apply and transaction quick. Would recommend to anyone. Reviewed on: 9th April 2023

Amazing company!!

The loan process was so easy and straight forward! Communication excellent! So glad i chose Zopa!!! Reviewed on: 9th April 2023

Quick, easy and straightforward

Totally pain-free experience getting a personal loan with Zopa. Straightforward online application and the money was with me very promptly. The app is great to quickly check re-payment schedules etc. Reviewed on: 9th April 2023

Great Product

Zopa have shown to be a really good company, their financial products are well tailored to customers. Reviewed on: 9th April 2023

Transparent and easy

Transparent rates, easy application, easy to amend DD dates, app is great to keep track, competitive. Helpful consolidation calculator. Reviewed on: 9th April 2023

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