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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellence.

Easy,. smooth - no problem at all. Reviewed on: 8th April 2023

Great, efficient service

Zopa offer a simple to understand, easy to apply loan application with great, clear communications and help every step of the way Reviewed on: 8th April 2023

Quick and easy

Using Zopa is so quick and easy. With the additional app, you can see your actual outstanding balance whenever you want which is an extra plus point for me! Reviewed on: 8th April 2023

Fresh Start

I needed a fresh start with my finances and Zopa were more than supportive once I made contact. I consolidated some credit cards and made a large monthly saving. Zopa have a very easy to use app which helps you keep on track. Thank you Zopa!! Reviewed on: 8th April 2023

Easy to process and quick

Excellent service and recommended as was so easy to do Reviewed on: 8th April 2023

Slick app, easy processes, & very informative

I used a Zopa personal loan when I was in a tight pinch, I had so much on my plate that I just knew I wouldn't be able to keep up with it all. Using the Zopa app to apply and being accepted was super easy and helpful, and it really made the whole process a breeze. The apps UX & UI is seamless with some awesome features that help with staying on top of my finances, I even paid off more of my loan each month by making easy additional payments through the app. Once confirmed I would then receive a statement with the new settlement figures. This helped me to know where I was at and really motivate me into paying it off early! Would recommend to anyone. Thanks Zopa Team Reviewed on: 8th April 2023

No hassle loan for urgent needs

Requiring a loan to finance a house renovation that had gone over-budget - Zopa provided the extra money needed to complete the project - with easy an to follow application process with low stress requirements. Would definitely recommend. Reviewed on: 8th April 2023

Zopa Loan

Used zopa multiple times for loans over the years. They always offer low interest rates and make it easy to manage through there app. Reviewed on: 8th April 2023

Efficient and speedy service

Having decided to search for a personal loan Zopa's details were presented. Having reviewed their details and then doing an online application I was impressed with their efficiency in processing the application and ultimately transferring the funds. I would definitely recommend Zopa. Reviewed on: 8th April 2023

It is quick and easy to apply for a loan.

The requirements and steps to follow the loan application were short and easy. Once the loan is granted, it doesn't long for the money to be deposited into your bank account. The interest rate is also reasonably low. Reviewed on: 8th April 2023

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