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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Easy to use

Easy to use and a great app. The Apr is much less than other loan providers and I would recommend to friends and family. Reviewed on: 7th April 2023

Clear and easy

From start to finish on applying for my loan every thing was clear and easy to understand and the the loan reached my account was fantastic Reviewed on: 7th April 2023

Zopa-tastic

The process for getting a loan was simple. To me, it seemed easier, less need to know my best friend at school and more about me. Once completed the process took a couple of days, but that’s fine as they need to do their checks. Once authorised the money arrived instantaneously. Cannot recommend enough. Reviewed on: 7th April 2023

My personal loan experience

Such a quick and easy online process with a very quick decision which allowed me to go ahead and buy my dream car. Website allows you to look at your account and make changes easily, can’t fault Zopa for anything. Reviewed on: 7th April 2023

Quick and easy

I was struggling with credit cards an was only paying interest every month it was getting me down so I applied for loan and got it within an hour. I paid my cards of and have one manageable payment. Weight off my mind thanks zopa Reviewed on: 7th April 2023

Easy process, excellent customer service

I’ve had multiple loans with Zopa over the years. The online process and information is comprehensive and very clear.. On the occasions I’ve needed to speak to a Representative, the service has been excellent; professional, friendly and knowledgeable. More recently took out one of the new credit cards and again, a pain-free, efficient experience. Zopa provide a first rate overall customer service. Reviewed on: 7th April 2023

Great service

Zopa provided a great deal, easy online process and quick to respond with great communication Reviewed on: 7th April 2023

Professionals

Zopa had a good offered service, for me is the best. Reviewed on: 7th April 2023

Great company

Fantastic service from zopa, very helpful company would highly recommend Reviewed on: 7th April 2023

Easy to apply n get accepted with out any silly questions

Too good to be true amazing Reviewed on: 7th April 2023

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